Here at Hallie Hospitality we ensure a product quality guarantee because we want to assure customer satisfaction. All items come with a manufacturer's warranty. Please reach out to us for specific warranty details.
What if my product is damaged?
- Inspect on Arrival: Please inspect the packaging of your item(s) when they arrive. If you notice any damage, even to the box, make note of it when signing for delivery.
- Suspect Damage: If you cannot open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt.
- Report Damage: If your item(s) do arrive damaged, please send photos to support@halliehospitality.com. We will process a replacement or refund promptly.